TERMS OF SERVICE-FINPAY TECHNOLOGY SDN BHD

Definitions

For the purpose of these Terms of Service, the following terms shall, unless the context otherwise requires, have the meanings as defined below. All other terms not defined herein shall have the meaning as may generally be accepted within the financial technology based on the context used herein:

Terms Description
"Account" means FINPAY account opened by you to subscribe to the Service.
"Add Funds" means the service which enables you to deposit money in your Account in exchange for the Services via Channels designated by FINPAY.
"Available Balance" means the balance available in your Account which you can use at any given time subject to the FINPAY Limit. For the avoidance of doubt, the amount reflected as the Available Balance in your Account shall include amounts deducted for pending Transactions.
"Bank Negara Malaysia" means the Central Bank of Malaysia.
"Fund Transfer" means the service which enables you to transfer money to other FINPAY users.
"GWT Token" GWT applications are normally single page application running JavaScripts and do not contains lot of pages thus browser do not keep track of user interaction with Application. To use browser's history functionality, application should generate a unique URL fragment for each navigable page. GWT uses a term token which is simply a string that the application can parse to return to a particular state. Application will save this token in browser's history as URL fragment.
"Payment" means the service which enables you to reload, pay bills or pay for purchases from FINPAY’s authorised merchants.
"Personal Information" means information collected by FINPAY during the registration process from you for the provision of the Service.
"PIN" means your six (6) digit mobile personal identification number used to log into your FINPAY account.
"Service(s)" means the Transaction such as Add Fund, Fund Transfer, Payment and Cash Out offered by FINPAY to you.
"Service Fee" means commission and/or charges payable by you for the utilisation of the Service (over and above the cost of the goods and services provided, if any).
"Transaction" means transaction such as Add Fund, Fund Transfer, Payment and Cash Out performed by you via FINPAY subject FINPAY Limit.
"You or Your" means the registered owner of the Account, authorised to use the Service subject to the Terms and Conditions herein.
"Mobile Number" means a mobile number registered with a telecommunication provider in Malaysia.
"PIN ID" means Mobile Number assigned by you as the FINPAY ID
"Mobile site" means www.fin.my website.

Terms of Service

Please read these terms carefully before using the FINPAY payment facility. Using the online payment facility on this website indicates that you accept these terms. If you do not accept these terms do not use this facility.

www.finpay.my portal provides its Service (as defined below) to you, subject to the following terms which may be updated by us in our sole discretion from time to time subject to 21 days’ prior written notice being given to you, before any such variation to the terms and conditions take effect.

You agree that your continued use of the Service after such update will constitute your acceptance of an agreement to be bound by the updated terms. In addition, when using particular FINPAY’s Services, you shall be subjected to any posted guidelines or rules applicable to such Services, which may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into the Terms. FINPAY also may offer other Services from time to time that are governed by different terms of services. These Terms do not apply to such other services.


Service

The Services are provided by FINPAY for you to facilitate payments in connection with online transactions for products or services. By using the Services, you acknowledge and agree that FINPAY is not a bank and the Services should in no way be construed as the provision of banking services. FINPAY is not acting as a trustee, fiduciary or escrow with respect to your funds and it does not have control of, nor liability for, the products or services that are paid for with the Services.

In order to use the Service, you must obtain access to the World Wide Web, either directly or through mobile devices that can access web-based Content, unless explicitly stated otherwise, any new features that augments or enhances the current Service, including the release of new FINPAY mobile application and web application properties, shall be subjected to the Terms and pay any Service Fee associated with such access. You acknowledge that FINPAY is not responsible or liable in any way for your access to the World Wide Web. In addition, you must provide all equipment necessary to make such connection to the World Wide Web, including a computer and modem or other access device. You acknowledge that you are solely responsible for the set-up, configuration or compatibility of the hardware, software and other equipment used by you for obtaining access to the Service. You understand and agree that the service is provided on "As-Is Basis" and that FINPAY assumes no responsibility for the timeliness, currency, deletion, undelivered or failure to store any user communications or personalization settings.


Registration

In order for the Service to be made available to you, you agree to sign up for a free of charge FINPAY Account and provide (a) true, accurate, current and complete information about yourself as prompted by the Service's registration form (such information being the "Registration Data") and (b) maintain and promptly update the registration data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or FINPAY has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, FINPAY has the right to suspend or terminate your Account and refuse any and all current or future use of the Service (or any portion thereof) without any liability to you. FINPAY is concerned about the safety and privacy of all its users, particularly children. For this reason, parents of children under the age of eighteen (18) who wish to allow their children access to the Service must provide proper guidance. Accordingly, as the legal guardian, it is your responsibility to determine whether any of the Services and/or Content is appropriate for your child.

You understand and acknowledge that all the Content, whether publicly posted or privately transmitted via the service, are the sole responsibility of the person from which such Content originated. This means that you and not FINPAY are entirely responsible for all Content that you upload, post, email or otherwise transmit via the service. FINPAY cannot and does not control or monitor the Content posted via the Service and, as such, cannot and does not guarantee the accuracy, integrity or quality of such Content. You understand and acknowledge that by using the Service, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will FINPAY be liable in any way for any Content, including, but not limited to, any exposure to offensive, indecent or objectionable Content, any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed or otherwise transmitted via the Service.


User Requirements and conduct and restrictions

You agree to use the Service with the responsibility to:

  • ensure the compatibility of your mobile device with FINPAY’s system. In the event that changes and upgrades are introduced to FINPAY, you shall be responsible to ensure the continued compatibility of your mobile device and you shall have no claim whatsoever against FINPAY arising therefrom;
  • be responsible for all equipment and software necessary to use the Service and also for the security and integrity of all information and data transmitted, disclosed and/or obtained through the use of the Service; and
  • be responsible for all usage of and charges for the Service including but not limited to payment of all the service charges and any other related charges due to FINPAY pursuant to these Terms in a timely manner.

You agree to not use the Service to:

  • upload, post, email or otherwise make available or transmit any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libellous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
  • harm minors in any way;
  • impersonate, or falsely state or otherwise misrepresent your affiliation with, any person or entity, including, but not limited to, a FINPAY official, forum leader, guide or host;
  • forge headers or otherwise manipulate identifying information in order to disguise and/or with the effect of disguising the origin of any Content transmitted through the Service;
  • upload, post, email or otherwise make available or transmit any Content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
  • upload, post, email or otherwise make available or transmit any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights ("Rights") of any party;
  • upload, post, email or otherwise make available or transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, except in those areas (such as, but not limited to, shopping rooms) that are designated for such purpose;
  • upload, post, email or otherwise make available or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • disrupt the normal flow of dialogue, cause a screen to "scroll" faster than other users of the Service are able to type, or otherwise act in a manner that negatively affects other users' ability to engage in real time exchanges;
  • interfere with or disrupt the Service or another person's use of the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;
  • intentionally or unintentionally violate any applicable law, statute, regulation, rule or code, including, but not limited to, any regulations or rules of any regulatory body, governmental agency or national or other securities exchange;
  • "stalk" or otherwise harass another person; or
  • collect or store personal data about any other user.
  • use the Service to cause excessive or disproportionate load on the Service or FINPAY’s system;
  • use, permit or cause to be used the Service improperly or for any activities which breach any laws, regulations, infringe a third party’s rights, or breach any directives, content requirements or codes promulgated by any relevant authority including activities which will require FINPAY to take remedial action under any applicable industry code or in a way interferes with other users or defames, harasses, menaces, restricts or inhibits any other use from using or enjoying the Service or the internet; or
  • use the service to receive, access or transmit any content which is obscene, pornographic, threatening, racist, menacing, offensive, defamatory, in breach of confidence, in breach of any intellectual property right (including copyright) or otherwise objectionable or unlawful;
  • circumvent user authentication or security of any host, network or account (referred to as "cracking" or "hacking") nor interfere with service to any user, host or network (referred to as "denial of service attacks") nor copy any pages or register identical keywords with search engines to mislead other users into thinking that they are reading FINPAY's legitimate web pages (referred to as "page-jacking"), or use the Websites or the Services for any other unlawful or objectionable conduct. Users who violate systems or network security may incur criminal or civil liability, and FINPAY will at its absolute discretion fully co-operate with investigations of suspected criminal violations, violation of systems or network security under the leadership of law enforcement or relevant authorities;
  • use the Websites and/or the Services to advertise or offer to sell any goods or services for any commercial purpose without FINPAY's written consent;
  • access, tamper with, or use non-public areas of the Website, FINPAY’s computer systems, or the technical delivery systems of FINPAY’s providers;
  • attempt to probe, scan, or test the vulnerability of any FINPAY system or network or breach any security or authentication measures;
  • avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by FINPAY or any of FINPAY’s providers or any other third party (including another user) to protect the Website or the Services;
  • attempt to download the Services through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by FINPAY or other generally available third party web browsers;
  • use the Website or Services for any commercial purpose or the benefit of any third party or in any manner not permitted by these terms of use, unless expressly permitted;
  • forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Website or Services to send altered, deceptive or false source-identifying information;
  • attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Website or Services;
  • interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Website;
  • collect or store any personally identifiable information from the Website or Services from other users of the Website or Services without their express permission;
  • directly or through the use of any device, software, internet site, web-based service, or other means remove, alter, bypass, avoid, interfere with, or circumvent any copyright, trademark or other proprietary notices marked on the Products or any digital rights management mechanism, device, or other content protection or access control measure associated with the Service including geo-filtering mechanisms.

You acknowledge that FINPAY cannot and does not pre-screen Content, but that FINPAY and its designees shall have the right (but not the obligation) in their sole discretion to refuse or move any Content that is available via the Service. Without limiting the foregoing, FINPAY and its designees shall have the right to remove any Content (whether or not provided by you) that violates the Terms or is otherwise objectionable in their sole opinion, without being liable to you in any way for any loss or damage arising from such removal. You agree that you must and will evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you may not and will not rely for any purpose on any Content created by FINPAY or submitted to FINPAY, including without limitation information in FINPAY Website, and in all other parts of the Service.

You acknowledge and agree that FINPAY may in its sole discretion preserve any Content, and disclose any Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the Terms; (c) respond to claims that any Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of FINPAY, its users and the public.

You understand that the technical processing and transmission of the Service, including your Content, may involve (a) transmissions over various networks; and (b) modifications to conform and adapt to technical requirements of connecting networks or devices.


FINPAY’s Privacy Policy

You agree that by using the Service, you are giving consent to FINPAY that the information collected by FINPAY from you will be used and/or disclosed in accordance to our Privacy Policy as posted on mobile notification and the Personal Data Protection Act 2010. You are advised to read our privacy notice to understand your rights with regards to your Personal Information.


Use the Service

The Service is made available by FINPAY to you at its sole and absolute discretion subject to the Service Fee for the following Transactions:

  1. Make Payment for reloads, pay bills or pay for purchases from FINPAY’s authorised merchants using your Account.
  2. Provide personal finance information derived from user information.

You can start using our Service upon registration an Account by (1) downloading the FINPAY mobile application onto your mobile phone, or (2) accessing our Mobile site on the World Wide Web and register your mobile phone number as the FINPAY ID, confirming with a One-Time PIN (“OTP”) and choosing a Passcode.

All information provided must accurate as the information will be required for account verification purposes by FINPAY. Your Account cannot be transferred and will solely belong to the NRIC or passport holder registered under the mobile phone number in FINPAY. You are responsible for maintaining the confidentiality of the Passcode of the Account, and are fully responsible for all activities that occur under your Passcode or Account and shall ensure that you exit from your Account at the end of each session. FINPAY cannot and will not be liable for any loss or damage arising from your failure to take reasonable steps to maintain the confidentiality of your Account or Passcode.

You can access the Service by logging on the FINPAY mobile application onto your mobile phone.

In the event that you key in the wrong Passcode more than five (5) times, your Account will be blocked and the system will suspend your Account from making any Transaction temporarily. Should you wish to re-activate your Account, you are required to contact support@fin.my


Unauthorised Use

You agree to immediately notify FINPAY or by contacting our support@fin.my in the event there is any fraudulent or unauthorized use of your Passcode or Account or any other breach of security. Our support@fin.my shall immediately suspend your Account and investigate your complaint and respond to you within 24 hours of your complaint. However FINPAY shall not be liable to compensate your loss as it is your duty to take the necessary precautions to safe guard your PIN.

If your FINPAY Reload PINs have been stolen, lost, misplaced, damaged or malfunctions, you shall immediately notify our support@fin.my and provide us with the receipt or any proof of purchase of the FINPAY PIN. In the event the FINPAY PINs have not been utilised, support@fin.my shall block the PIN and refund the unutilised amount of FINPAY PIN to your Account however if the FINPAY PINs have been utilised, FINPAY shall investigate and upon you to lodging a report with the relevant authorities, FINPAY shall assist the authorities by providing the relevant information to accommodate the investigation however FINPAY shall not be liable to compensate your losses.

You acknowledge that the Service is and remains at all times the property of FINPAY and you shall:

  1. exercise all due care and diligence in the custody, care and use of the Service; and
  2. not tamper or allow anyone to tamper with the Service.

Notwithstanding the aforesaid, FINPAY may refuse your Account from using the Services if your Account is suspected to have been fraudulently used, stolen or tampered with and FINPAY shall not be liable for any loss, cost or damage suffered, if any, by you as a result thereof.


Indemnity

You agree to indemnify and hold FINPAY, and its subsidiaries, affiliates, officers, agents, co-branders or other partners and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of Content you submit, post to, transmit or make available through the Service, your usage your connection, your violation of the Terms, your violation of any rights of any other person, or your breach of any applicable law.


No Resale of Service

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the usage or access of the Service.


Use and Storage

You acknowledge that FINPAY may in its sole discretion establish general practices and limits concerning use of Service, including without limitation the manner in which the Service may be used. You acknowledge that FINPAY reserves the right to terminate and/or delete accounts that are inactive for an extended period of time. You further acknowledge that FINPAY reserves the right to modify these general practices and limits at any time, in its sole discretion, with or without notice, and you agree that your continued use of the Service after such modification will constitute your acceptance of an agreement to be bound by the modified general practices and limits.


Refund Policy

You may at any time discontinue the use of the Service by contacting our support@fin.my who shall assist you with the refund subject to the term and conditions as determined by FINPAY.

You shall be required to contact the respective merchants for a refund for products purchased from the merchants using FINPAY as a payment instrument. In the event that FINPAY decides that you are entitled to a refund, the sum of the refund (if any) may be remitted to you within thirty (30) working days, via:

  1. Telegraphic transfer to your bank account; or
  2. Cheque; or
  3. Rebated into your FINPAY account.

Dispute Resolution

If you discover any error or discrepancy in your Account, you must contact the support@fin.my within fourteen (14) days from the date of the disputed transaction, failing which, you shall be deemed to have accepted the accuracy of your Transaction.

If it is revealed in the course of FINPAY’s investigation that the disputed Transaction was indeed made in error, FINPAY will refund the disputed sum in the manner prescribed above. FINPAY reserves its right not to refund any disputed amount to you if FINPAY believes that you have acted contrary to these Terms.

You hereby agree and consent to the disclosure and release by FINPAY of any information in the possession of FINPAY relating to you, the particulars of the Transaction(s) or any designated account relating to the Transaction(s) for the purpose of investigating any claim or dispute arising out of or in connection with the Transaction(s) under the Service which consent shall survive the termination of the Service.

You hereby agree that in the event of a dispute or claim of any nature arising in respect of any Transaction, the records of the Transaction(s) available from FINPAY shall be used as a reference and shall be the sole basis of settling the aforesaid dispute or claim. These terms are governed by and construed in accordance with the laws of Malaysia, and you hereby submit to the non-exclusive jurisdiction of the Malaysian courts.


Termination and Refund

You agree that FINPAY in its sole discretion, may terminate your Account (or any part thereof) or use of the Service, and remove and discard any Content within the Service, for any reason, including, without limitation, for lack of use or if FINPAY in its sole opinion believes that you have violated or acted inconsistently or fraudulently with the letter or spirit of the Terms. You agree that FINPAY may in its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice. You also agree that any termination of your access to the Service under any provision of this Terms may be effected without prior notice and acknowledge and agree that FINPAY may in its sole discretion immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. Further, you agree that FINPAY shall not be liable in any way to you or any third-party for any termination of your access to the Service.

You may at any time discontinue the use of the Service by

  1. visiting our Website and utilise the online termination function on the Website, or
  2. contacting our support@fin.my who shall assist you with the refund of available balance in your account subject to the terms and conditions determined by FINPAY. FINPAY shall at its sole discretion confirm the unutilised available balance in your account and refund monies due to you within 30 days from receiving a duly completed Refund Form together with the relevant documents made available to you through your registered email by our support@fin.my

You further agree that if FINPAY terminates or suspends the Service or any part thereof for any fraudulent use of the Services, FINPAY shall not be obliged to refund or return any balance of monies in the Account until and unless clearance has been obtained from the relevant authorities, if applicable.


Third Parties Services and Contents

Your correspondence or business dealings with, or participation in promotions of, other parties found on or through the Service (including without limitation advertisers and other users of the Service), including fund transfer, payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such other party. You agree that FINPAY shall not be responsible or liable in any way for any loss or damage of any sort incurred as the result of any such dealings with such other parties, as the result of the presence of such other parties on the Service, or as the result of the use of the Service in any way by such other parties.


Links

The Service may provide, or third parties may provide, links to other World Wide websites or resources. You acknowledge and agree that FINPAY has no control over such websites and resources, and that FINPAY is therefore not responsible for the availability of such external websites or resources and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such websites or resources. You further acknowledge and agree that FINPAY shall not be responsible or liable in any way for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such website or resource.


FINPAY’s intellectual property rights

You acknowledge and agree that the Service and any necessary software/system used in connection with the Service contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that Content contained in sponsor advertisements or information presented to you through the Service or advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorized by FINPAY or advertisers, you agree not to modify, adapt, rent, lease, loan, sell, distribute or create derivative works based on the Service, the Software or the Content (excluding Content owned by you), in whole or in part.

FINPAY grants to you a personal, non-transferable and non-exclusive right and license to use the object code of its Software/system on a single device; provided that you do not (and do not allow any third party to) copy, modify, adapt, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software/system. You agree not to modify the Software/system in any manner or form, or to use modified versions of the Software/system, including (without limitation) for the purpose of obtaining unauthorized access to the Service. You agree not to access the Service by any means other than through the interface that is provided by FINPAY for use in accessing the Service.


Disclaimer of Warranties

You expressly understand and agree that:

  • Your use of the Service is at your sole risk. The Service is provided on an "as is" and "as available" basis. FINPAY expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement (other than any warranty the exclusion of which is not lawful).
  • FINPAY makes no warranty that
    1. the Service will meet your requirements,
    2. the Service will be uninterrupted, timely, secure, or error-free,
    3. the results that may be obtained from the use of the service will be accurate or reliable,
    4. the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and
    5. any errors in the software/system will be corrected.
  • Any material downloaded or otherwise obtained through the use of the Service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
  • No advice or information, whether oral or written, obtained by you from FINPAY or through or from the service shall create any warranty not expressly stated in the Terms (save for any fraudulent misrepresentation by FINPAY).

Exclusion of Liability

You expressly understand and agree that FINPAY shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if FINPAY has been advised of the possibility of such damages), resulting from:

  1. the use or the inability to use the Service in the event such inability is caused by factors outside the control of FINPAY;
  2. the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into as a result of your reliance on misrepresentation by any third party;
  3. unauthorized access to or alteration of your transmissions or data by any third party; or
  4. any actions taken by you based on statements or conduct of any third party of the service. However nothing in this terms shall limit FINPAY’s liability to refund available balance in your account the event FINPAY becomes insolvent.

Disclaimers and Exclusions

You acknowledge that the disclaimers and exclusions of liability represents a fair and reasonable allocation of the risks and benefits of the agreement between FINPAY and you, taking all relevant factors into consideration, including without limitation the value of the consideration provided by you to FINPAY and the availability and costs of insurance with respect to the said risks. You further agree that these disclaimers and limitations shall be enforceable to the fullest extent permitted by applicable law.


Notice

Notices to you may be made via your FINPAY ID. FINPAY may also provide notices of changes to the Terms or other matters by displaying notices or links to notices, to you via your FINPAY ID. You agree that such notices, will constitute sufficient and adequate notice to you of the matters contained therein. All notices, requests and/or other communications from you to FINPAY under these Terms shall be communicated to our support@fin.my

If you have any enquiry or complaint which is not addressed by FINPAY, you may contact Bank Negara Malaysia LINK and TELELINK at:


Bank Negara Malaysia
Laman Informasi Nasihat dan Khidmat (LINK)
(Walk-in Customer Service Centre)
Ground Floor, D Block,
Jalan Dato' Onn
50480 Kuala Lumpur


Contact Centre (BNMTELELINK)
Tel: 1-300- 88-5465, (Overseas: 603-2174- 1717)
Fax: 603-2174- 1515
E-mail: bnmtelelink@bnm.gov.my


Intellectual Property Rights in general

FINPAY respects the intellectual property of others, and we ask you to do the same. If you believe that your work has been copied in a way that constitutes copyright, trademark or other intellectual property infringement, please provide support@fin.my, the following information:

  • an electronic or physical signature of the person authorized to act on behalf of the owner of the intellectual property interest;
  • a description of the intellectual property right that you claim has been infringed;
  • a description of where the material that you claim is infringing is located on the Website;
  • your address, telephone number, and email address;
  • a statement by you that you have a good faith belief that the disputed use is not authorized by the intellectual property right owner, its agent, or the law;
  • a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the intellectual property right owner or authorized to act on the intellectual property right owner's behalf.

General Information

The Terms constitute the entire agreement between you and FINPAY and govern your use of the Service, superseding any prior understandings and agreements between you and FINPAY and any previous statements or representations from either party to the other party. You also may be subjected to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. The Terms and the relationship between you and FINPAY shall be governed by the laws of Malaysia without regard to its conflict of law provisions. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

The section titles in the Terms are for convenience only and have no legal or contractual effect.