This Privacy Policy governs your use of products, services, content, features, technologies or functions offered by FINPAY and all related sites, applications, and services (collectively “FINPAY Services”) (including, without limitation, when you provide any information in relation to your use of FINPAY Services).

You accept and consent to this Privacy Policy when you sign up for, access, or use the FINPAY Services. By accepting and consenting to this Privacy Policy, you expressly consent to our use and disclosure of your personal information and direct us to do so in the manner described in this Privacy Policy.


FINPAY is committed to ensure that your personal data is protected in accordance with the laws and regulations to regulate the processing of personal data. This Privacy Policy explains our policy on collecting, using and disclosing your personal Data and the personal Data which you provide us now or from time to time will be used and processed by us, in accordance with this Privacy Policy (as amended, varied, revised from time to time).

We may change this Policy from time to time. If we make significant changes in the way we treat your personal data, or to the Policy, we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review the Policy for the latest information on our privacy practices.

FINPAY promises never to rent, sell, share, barter or in any other way use personally identifiable information collected during your use of FINPAY services without your prior permission (save as otherwise disclosed in this Privacy Policy).

Information we collect from you

When you use our services, we collect and store your personal information from you. Our primary goal in doing so is to provide an efficient, smooth and customized experience while using our services. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience easier and quicker.

In order to use our FINPAY services, you will need to register your mobile number by using our online registration form, where you will be required to provide us with certain information, namely your email address, GWT Token and mobile number. You will not be able to use our FINPAY services if you do not provide the required information and agree to the Terms of Service and this Privacy Policy when prompted to do so.

We may automatically track certain information about you based upon your behavior on your mobile usage. We use this information to do internal research on our users' demographics, interests, and behavior to better understand and serve our users. This information is compiled and analyzed on an aggregated basis.

If you send us personal correspondence, such as emails or letters, we may collect such information into a file specific to you.

Purpose of the collection of data

The purpose of collecting and processing the personal data shall be as follows:

  • to enable communication;
  • for provision of services related to FINPAY;
  • to process any applications/transactions/request;
  • to monitor, maintain and improve services;
  • to comply with applicable laws and any related matters;
  • for direct or indirect marketing purposes;
  • other legitimate purposes as determined by FINPAY
  • for administrative purposes, including any billing or payments; and
  • other ancillary matters related to the provision of services related to FINPAY.

Registration Data and certain other information about you are subject to this Privacy Policy which is incorporated by reference into and made a part of our Terms of Service. By giving the Registration Data and certain other information about yourself to FINPAY, you agree and acknowledge that FINPAY may release such information to third parties as specified in this Privacy Policy, and that you give consent to such disclosure.

Disclosure of Personal Data

In order to properly provide the services related to FINPAY, your Personal Data may be processed, used and disclosed to the following classes or third parties (hereinafter referred to as “Third Party”):

  • FINPAY Merchants or Service Providers;
  • affiliated companies with FINPAY;
  • third party service providers;
  • debt collection agencies, credit reporting agencies or credit providers;
  • any party in order to facilitate payments;
  • any party which may be required by any provisions of the law; and
  • our contractors, service providers, consultants, auditors, and advisors.

We shall not disclose your Personal Data without your permission except in accordance to the terms and conditions herein or legally entitled to do so or if we may so determine that it would be necessary to protect and/or defend our rights, property or personal safety and those of our customers or any other party.

Information we collect is used to build features that will make using our service an easier and more personal experience. We believe these uses allow us to improve our site and better tailor it to meet your needs.

Access Rights

Subject to the applicable law, you shall have the right to:

  1. access your Personal Data by requesting for a copy of your Personal Data; and
  2. request to rectify or update your Personal Information.
  3. You shall have the right to withdraw consent which you have granted herein in regards to your Personal Data by notice in writing and thereafter we shall cease processing your Personal Data and the terms herein shall apply.

Children's privacy

Children are not eligible to use our services and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, you can use this service only with your parents or guardians permission/supervision.

Storage of personal data

You acknowledge that FINPAY may in its sole discretion establish general practices and limits concerning use of the FINPAY services, including without limitation the manner in which the FINPAY services may be used. You acknowledge that FINPAY reserves the right to close the accounts that are inactive for a period of seven (7) years and submit the unutilized FINPAY balance in your account together with your personal information as required to the Registrar of Unclaimed Moneys. You further acknowledge that FINPAY reserves the right to modify these general practices and limits at any time, in its sole discretion, with or without notice, and you agree that your continued use of the FINPAY services after such modification will constitute your acceptance of an agreement to be bound by the modified general practices and limits.


To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and the latest Internet security methods and technologies.

Any changes to our Privacy Policy will be communicated through mobile notification at least 21 days prior written notice in advance of implementation. Information collected before changes are made will be secured according to the previous Privacy Policy.

Your Consent

By using our FINPAY, you consent to the collection and use of your personal information by FINPAY. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

We welcome your questions and comments regarding our Privacy Policy. If you have any questions about this Privacy Policy, please contact us or write us at:

Address : C-03- 08, i-Tech Tower, Jalan Impact, Cyberjaya 63000 Selangor Malaysia
Telephone No : +60 383-227- 009
Fax No : +60 383-227- 009